Product
The Front Desk That Never Sleeps
Answering your calls is the bare minimum of what we add to your business.
Product
Answering, booking, automating, and more.
Pongg acts as a white glove service on top of your current CRM. We fill in for you on the first hello, and simplify your life until the last one.
Pongg Runs the Call
Pongg answers in your greeting and follows the call flow you approved. No script for you to read, no button for you to press.
Tue 9:00am
Confirm booking
Handles the Odd Ones
Real calls are full of edge cases. Pongg handles the routine ones and hands you the rest with the whole story attached.
Storm damage assessment
Tue 9:00am
Hot lead
Nothing Happens in the Dark
Listen to any call live, read the transcript after, and step in with one tap whenever you want to take it yourself.
Integrations
Fully Integrated With Your Existing Tools
Pongg plugs into the CRM and calendar you already run. Contacts, jobs and call notes land where your team already looks.
Solutions
Productization for your Industry, Customized for your Business.
Pongg answers the phone for the trades, so the work keeps moving while you are on a roof, under a sink or up a tree.
Tree Care
Storm calls do not wait for office hours. Pongg answers at 2am, quotes the visit fee, and has the crew booked before you are out of bed.
Roofing
Leaks come in waves. Pongg picks up every call in the surge, sorts the emergencies from the estimates, and puts both on the schedule.
Plumbing
A burst pipe is a now problem. Pongg answers instantly, takes the address, and books the nearest open slot before the caller tries the next number.
HVAC
The first heat wave brings a hundred calls in a day. Pongg handles them all at once, books what can be booked and flags the rest for you.
Book a Call
Tell us about your business and see what Pongg does with your phones.
We Learn Your Business
Your agent shows up with the conversation skills and the industry playbook built in.
Done For You Onboarding
About thirty minutes, hand in hand with a real person on our team.
How long does setup take?
Do I have to change my phone number?
What if Pongg does not know the answer?
Does Pongg work with my CRM?
